FlowMonitor is a boutique market research firm that helps clients gain a clear, in-depth understanding of their customers and how to provide them the best possible experience.

We primarily approach our engagements utilizing an integrated, mixed method to bring together the inherent benefits of both quantitative and qualitative research into a single project.

Our key personnel bring 35 plus years of experience in consumer loyalty and satisfaction research for multi-channel retailers, national / specialty chains, and other consumer brands. They have helped many Internet Retailer Top 500® companies improve their customer experience.

As your research partner, FlowMonitor is committed to helping you achieve maximum financial success by obtaining clear measurement and a deep understanding of what your customers want.  We help you strengthen relationships by providing an avenue of dialogue with your customers about their ever-changing needs, expectations and behaviors.

Find out more about What We Do and How We Do It